Frequently asked questions
Resistant to water and sweat
Our jewelry is made from super-strong 316L stainless steel, which is not only incredibly durable, but also hypoallergenic and 100% nickel-free. This means our jewelery will not irritate your skin, turn it green or lose its luster over time.
We use a ground-breaking process called PVD (Physical Vapor Deposition), which makes our jewelery 10 times stronger than traditional coatings. This technology ensures that our jewelery is waterproof and can withstand sweat, water and perfume without smearing or losing colour.
Our jewelery is not just water resistant for marketing purposes – we really mean it! Our products are tested and loved by hundreds of satisfied customers.
Still not convinced? Check out our reviews by clicking here.
Lifetime warranty
Our jewelery is made to last.
But sometimes accidents happen. That's why every piece of jewelery comes with a full lifetime guarantee.
Is the chain broken? Has the pendant been broken? We will exchange for a new one completely free of charge.
Just for info: Our lifetime warranty only covers damage. This does not apply to minor scares from natural wear and tear. So if your item is lost, stolen or destroyed by yourself or someone else on purpose, unfortunately we cannot replace it.
Free exchange
Does the size you ordered not quite fit?
Then we have a free exchange. This means paying both the return freight and the new freight of the correct size.
You can see more here: https://northernlegacy.dk/pages/retur-og-ombytning
365 day right of return
Are you considering ordering a gift, but are unsure whether it is the right one?
We have a 365-day right of return, so the jewelery can be returned or exchanged a full year after the date of purchase.
Delivery and shipping
We have day-to-day delivery on all orders that are ordered before 14.00 on weekdays.
You can choose between GLS and PostNord - both to the parcel shop and directly to your home.
Free shipping on purchases over DKK 350 or DKK 19 for parcel shops.
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