Protection of personal information

At Northern Legacy we value transparency and transparency about how we treat your personal information.

We prioritize the security of your personal information, therefore we have developed a policy that tells, how we use your personal information and how we protect them.

1. Who is in charge of the protection of your personal information?

The company Northern Legacy is responsible for the personal information you provide and is responsible for protecting your personal information in accordance with Danish and European data protection laws.

Northern Legacy ApS
CVR-nr. 44026570

Vandmanden 12b,
9200 Aalborg SV,
​​​​​​​Denmark

E-Mail: support@nlegcy.com

2. How do we store your information?

The personal information we collect about you is stored within the European Economic Area ("EEA"), but may also be transferred to and used in a non-EEA country. Such transfer of your personal information is performed in accordance with applicable law.

3. Who has access to your information?

Your information can be shared within Northern Legacy. We do not distribute, sell or exchange your personal information to third parties for marketing activities outside of Northern Legacy. Personal information disclosed to third parties is used only to service you. These could for example include shipping companies in connection with delivery of the goods, media agencies in connection with distribution of newsletters and accounting systems for handling bookkeeping.

4. What kind of personal information do we collect?

We collect the personal information you provide us, for example, when making an order, contact our customer-service or when you participate in our competitions. The personla informations, that you provide, can for example be contact information and payment information. In addition, we may collect certain personal information from external sources, such as credit information and address updates.

5. What do we use your personal information for?

We use your personal information for the following purposes:
 

• Creating and managing your personal account on Northern Legacy.

• Processing your orders and possibly return

• Sending messages via sms, mail or similar regarding delivery status, order pickup, and the like

• Contact you in case of problems with delivery of your goods

• Shipment of marketing material such as customer feedback, newsletters, if you have accepted this, etc.

• Message to winners of online competitions

• Analyze to provide you with relevant marketing materials and information

• Validating your age to find out if you are legally authorized to shop online

• Prevention of abuse or improper use of our services

• Analysis for website optimization to give you the best experience
   

We store your personal information as long as they are necessary for us to perform the above services or as long as the law requires it. Then your personal information will be deleted.

6. What are your rights?

You are entitled at any time to know which personal information we have registered about you. If your information is incorrect, incomplete or irrelevant, you can wish them corrected or deleted. We can not delete your personal information when legally required storage, such as the current bookkeeping act which has meant that the personal information will be stored for 5 years. You may, at any time, revoke your permission that we use your data for marketing purposes. You can contact us by writing to support@nlegcy.com. Below we have a detailed overview of your rights.

6.1 Right of access:

You are entitled at any time to know what personal information we have registered about you. Contact Northern Legacy, and we will send your personal information by email.

6.2 The right to transfer data:

Northern Legacy uses your personal information electronically, upon your consent or under an agreement, you are entitled to receive a copy of your data in a structured and common manner and a machine-readable format for either you or any other party. This applies only to the personal information you have given us. For example, be e-mail, name, address, telephone number etc.

6.3 The right to correct data:

You may at any time request to have your personal information corrected if they are incorrect or if you want to make incomplete information sufficient. You can simply contact us via support@nlegcy.com and let us know your wishes.

6.4 The right to delete data:

You may at any time have the right to delete the personal information used by Northern Legacy except in the following situations:
 

• You have an unresolved case at customer service

• You have an open order that has not yet been shipped or only partially shipped

• You have an economic balance with Northern Legacy, regardless of your payment method

• You are suspected of having or having misused our service

6.5 The right to object to you based on legitimate interests:

You are entitled to oppose your use of your personal information based on Northern Legacy legitimate interests. Northern Legacy does not continue to use your personal information unless we can prove a reasonable reason for the use, which overrides your wishes and rights and / or based on legal requirements.

6.6 Your right to oppose direct marketing:

You are entitled to oppose direct marketing. You can opt out of direct marketing in the following ways:

• Following the instructions in the individual marketing email

• By sending an email to support@nlegacy.com with the subject "Do not want direct marketing" and a text that you do not want to receive marketing.

6.7 The right to limited use:

You are entitled at any time to request limited use of your personal information at Northern Legacy under the following circumstances:

• If you object to use your personal infromations based on Northern Legacy legitimate interests, Northern Legacy must limit all use of the relevant personal information while verifying whether our legitimate interests are ahead of yours.

• If you believe your personal information is incorrect, Northern Legacy must limit all use of the data in question while checking the accuracy of these personal information.

• If the processing is improper, you may oppose deletion of your personal information and instead request limited use of your personal information

• If Northern Legacy no longer needs your personal information, they are required to make a legal claim.

7. How can you exercise your rights?

At Northern Legacy we take data protection very seriously and therefore we always handle your inquiries according to the above rights. You can always contact us on support@nlegcy.com with the subject "Data Protection -" followed by your request.

8. The right to appeal to a supervisory authority:

If you believe that Northern Legacy is processing your personal information incorrectly, you can always contact us on support@nlegcy.com. You also have the opportunity to appeal to the Data Inspectorate.

9. Updates to our Privacy Policy:

There may be situations, where we need to update our Privacy Policy. The latest version of our privacy policy will always be available on our website. We will notify you of any important changes in our privacy policy, such as changes to the reasons why we use your personal information, who is responsible or your rights.